Shipping policy
Shipping Policy
Thank you for shopping with Kaevo.
Processing Time
All orders are processed within 2–5 business days after your purchase is confirmed.
During busy periods or product launches, processing times may be slightly longer.
Estimated Delivery Times
Estimated shipping times are:
- New Zealand: 7–14 business days
- Australia: 7-14
- International: 7-14 business days
Please note these are estimates only. Delivery times may vary due to customs processing, courier delays, weather, or other factors outside our control.
Tracking
Once your order has been shipped, you'll receive a confirmation email containing your tracking information (where available).
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order.
Kaevo cannot be responsible for orders delivered to an incorrect address provided by the customer.
Lost or Delayed Parcels
If your parcel appears lost or significantly delayed, please contact us and we'll work with the shipping carrier to help resolve the issue.
Contact
For any shipping questions, please contact us at:
Email: VYRE2026@gmail.com